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The community at Montana Residential Home in Great Barton celebrates, as the CQC awards it an ‘outstanding’ rating for the second time.
The community at Montana Residential Home, located in Great Barton near Bury St Edmunds, are celebrating as the care home has been awarded an outstanding rating by the Care Quality Commission (CQC) for the second time. This remarkable achievement reflects the dedication and hard work of the staff and management at the care home.
During an inspection in September, 2023, the CQC evaluated the home, situated on East Barton Road, across various parameters. The home is managed by a devoted team of eight Benedictine nuns, nine lay staff, and eight volunteers and currently accommodates 16 residents.
Sr Thaya Moses, the care home manager who has been there since 2002, expressed her joy and satisfaction with the result, stating, “We are thrilled to get outstanding a second time. We are really happy and pleased.
“Montana Care Home is outstanding because of the whole team-effort to meet person-centred, individual and responsive care to all our residents. It is a real pleasure to meet the needs of the people who choose to come and stay at Montana.
“This is our vocation. We are called to care for others.”
The CQC report commended the home for its exceptional care, responsiveness, and leadership, awarding it an ‘outstanding’ rating in these areas. The home also received ‘good’ ratings for effectiveness and safety. Notably, the report highlighted the ‘exceptionally well supported’ residents who were treated with ‘gentle kindness’ and the staff’s swift response to potential risks, responding in a mere three seconds when a pressure mat next to a resident’s bed was stepped on.
Moreover, the home ensures that medicines are correctly stored and administered, a balanced diet is provided, and adequate staffing levels are maintained to meet the residents’ needs. The residents themselves voiced their appreciation for the ‘unconditional’ support they receive.
Reflecting on the aspects she cherishes the most about her role, Sr Moses shared, “I enjoy spending time with the residents, talking to them, and getting their stories.
“And I support staff if they have problems.”
Montana Residential Home is a part of the Grace and Compassion Benedictines, a religious order dedicated to providing care and support to vulnerable adults. The order operates across four locations in the UK and extends its services internationally to countries including India, Kenya, Uganda, and Sri Lanka.
This outstanding achievement, following a previous outstanding rating in 2018, is a testament to the continuous commitment to excellence and compassionate care that Montana Residential Home strives to provide to its residents.
Photo taken by Mark Westley. Article extracts from suffolknews.co.uk
